What personal information do we collect from the people that visit our website?
When contacting us on our site, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a “Send us an email’ form. This information provides us with valuable feedback on our products or services.
How do we use your information?
We may use the information we collect from you when you ask a question or surf the website in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To follow up with website visitors after a correspondence through email or phone inquiries.
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to ensure your visit to our site as safe as possible.
We conduct Malware Scanning on a regular basis.
Your personal information is stored behind secured networks and is only accessible by a limited number of individuals who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use “cookies?”
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved and more informed services. Cookies also help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
- Compile aggregate data about site traffic and site interactions. This data allows us to offer better site experiences and tools in the future. In some scenarios we may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won't affect the user's experience or cause your site experience to be less efficient and not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or follow up with additional requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL correspondence.
RiverStone Group, Inc.
1701 5th Ave
Moline, Illinois 61265
Last Edited on 2017-04-21